Thank you for choosing Clinical Counseling and Consulting Services (3C) for your Behavioral Health needs. Your health is important to us. To help ensure that you receive the best possible care, our leadership team is available to answer questions and/or address your concerns. Our goal is to ensure you have a positive experience.

As we enjoy receiving positive feedback from patients, we understand that breakdowns in service do occur, and we would like to have the opportunity to address such situations with you as quickly as possible. If you have a concern regarding care or service received, feel free to file a formal grievance by clicking the “File A Grievance” button below.

Upon receipt of the form, a member of our executive leadership team will contact you to obtain information regarding your 3C experience and investigate your concerns. This may include reviewing all pertinent documents and/or medical records and involving the appropriate professional or member of the management team. The leadership team member will follow up with you verbally or in writing.

 We will respond to your grievance within three (3) business days.