Hello! My name is Madison, but I go by Madi. I am a National Healthcareer Association (NHA) certified Medical Administrative Assistant with a strong background in medical office operations. I hold an Associate of Applied Science degree with a concentration in Medical Billing, Coding, and Auditing, earned through the Medical Office Administration Program at Fayetteville Technical Community College (FTCC).

With a passion for organization and accuracy, I enjoy supporting healthcare teams by ensuring that the administrative side of patient care runs smoothly. From handling insurance claims and patient records to maintaining compliance with medical billing procedures, I take pride in delivering efficient and detail-oriented service. I am committed to contributing to a welcoming and professional environment where both patients and providers feel supported.